AFTER 15 years behind the checkout serving thousands of people a week, you would be forgiven for not greeting every customer with a beaming smile.
But Adrian Hannis gives 100 per cent to every single person who comes to his till in Wilkinson in Cheltenham town centre, despite having been there full time since 1998 and serving an average of 4,500 customers a week.
And the 40-year-old's sparkling customer service skills have now been recognised by thousands of people who have voted him the star of Cheltenham in an online poll.
When the Spotted: Cheltenham Facebook page asked users to vote for their number one Cheltenham Celebrity, around 2,000 people showed their support for Adrian by praising his friendly manner and dedication to the job.
Stu Tidmarsh commented: "Ten out of ten for good customer service. I love the way he counts out change into your hand."
Jake Finch added: "I buy shampoo I don't even need just to get served by him."
Store manager Trevor Cooper said people often join the queue for Adrian's checkout even though other tills are free. "We have noticed that people often join Adrian's queue over others," Trevor said. "He has been an asset to the store for years.
"It's fantastic that he has been recognised like this."
Modest Adrian was stunned when he discovered he had been singled out for praise by thousands of Cheltenham shoppers.
Adrian, who lives near the shop, said: "I always try to help all my customers to the best of my ability and I always try to smile. I have noticed that people choose to join my queue and it's lovely to be appreciated."
So, after 15 years of hard work, is Adrian thinking of handing in his badge and barcode scanner any time soon?
"I'm very happy doing what I'm doing and hope to continue for many more years," he said.
