URGENT improvements to a care home in Cheltenham is being called for by a health regulator.
The Care Quality Commission (CQC), an independent regulator of all health and social care services in England, said Manchester Court had to improve their standards of care, as it was failing to protect the safety and the welfare of the people.
A warning has been issued to Raynsford Limited, which owns Manchester Court, that it would face enforcement action unless it makes urgent improvements.
The warning comes after an unannounced visit to the care home in November last year.
Regulators were following up to check that improvements required at a previous inspection had been made. The home is registered to provide care for up to 20 people.
Inspectors found the care home was in breach of national regulations regarding the maintenance of premises and equipment.
The report said the decoration of the home had become very old, worn and damaged in places. Some of the carpets in the communal areas and in people's bedrooms were also reported as worn or heavily stained.
Inspectors found that equipment at the care home were also damaged and very worn, and not suitable for its purpose. The report added that a system to regularly asses and monitor the quality of service provided was not in place.
Accidents and incidents at the home were not analysed, and preventive action had not been taken to reduce risks to the people who used the service.
Ian Biggs, deputy director of CQC in the south, said: "The law says that these are the standards that people should be able to expect. Providers gave a duty to ensure they are compliant and this cannot be allowed to continue.
"This warning sends a clear and public message that Raynsford Limited needs to address these issues as a matter of urgency or face serious consequences.
"We note that the provider has said it will take action. We will return in the near future and if we find that this care home is not making the required progress, we won't hesitate to use our legal powers to protect the people who use the service."
Manchester Court has declined to comment.
The Care Quality Commission (CQC), an independent regulator of all health and social care services in England, said Manchester Court had to improve their standards of care, as it was failing to protect the safety and the welfare of the people.
A warning has been issued to Raynsford Limited, which owns Manchester Court, that it would face enforcement action unless it makes urgent improvements.
The warning comes after an unannounced visit to the care home in November last year.
Regulators were following up to check that improvements required at a previous inspection had been made. The home is registered to provide care for up to 20 people.
Inspectors found the care home was in breach of national regulations regarding the maintenance of premises and equipment.
The report said the decoration of the home had become very old, worn and damaged in places. Some of the carpets in the communal areas and in people's bedrooms were also reported as worn or heavily stained.
Inspectors found that equipment at the care home were also damaged and very worn, and not suitable for its purpose. The report added that a system to regularly asses and monitor the quality of service provided was not in place.
Accidents and incidents at the home were not analysed, and preventive action had not been taken to reduce risks to the people who used the service.
Ian Biggs, deputy director of CQC in the south, said: "The law says that these are the standards that people should be able to expect. Providers gave a duty to ensure they are compliant and this cannot be allowed to continue.
"This warning sends a clear and public message that Raynsford Limited needs to address these issues as a matter of urgency or face serious consequences.
"We note that the provider has said it will take action. We will return in the near future and if we find that this care home is not making the required progress, we won't hesitate to use our legal powers to protect the people who use the service."
Manchester Court has declined to comment.