Amy Locke has been appointed as a team manager at a county agency and is covering Stroud and Gloucester areas.
Amy now leads The Property Centre's sales progression team.
The team communicates with all parties involved in the sale of a home to make the process smoother.
She has worked within the travel industry for many years selling holidays, being an overseas representative, cruise operations supervisor and recently working onboard Fred Olsen Cruise Lines as sales manager.
While on board the cruise ships, Amy gained a wealth of experience in customer service and appreciated the importance of dealing with guests from the initial sale through to joining the ship and enjoying their cruise.
Having recently moved back to her hometown of Gloucester and going through the house buying process herself, she realised the importance of a customer care team within the sales process.
And when the position of sales progression manager was advertised, she jumped at the opportunity to put her solid organising skills and customer service experience gained over the years, into something new.
"Moving home is one of the most stressful activities that you can put yourself through.
"This is often caused when trying to keep abreast of all the different people involved in the sales process; from the seller, the buyer, their respective solicitors and mortgage lenders.
"There are searches and surveys to be completed, contracts to be drafted, signed and exchanged. This is further complicated when there is a number of sales, or a chain, involved.
"Unlike many independent agents, The Property Centre has a dedicated sales progression team tasked with communicating with all parties to ensure a smooth as possible process."
